Delivery & shipping

How long will it take to process my order?

All of our orders will be manufactured and delivered from USA/UK/China warehouses depending on the product and location of buyer. Please mind during holiday and sale seasons there will be increase in time to process orders so please allow extra time.

We process all orders between Monday and Friday. When fulfilling orders it will take 3-5 business days from placement date of order then shipped the next day after the processing day. Please be aware that we do process our orders on the weekend but all shipments are processed during weekdays. 

How long will it take until I receive the product?

Once you have successfully purchased your product, your order will be processed within 3-5 business days. Soon after, it will usually take 12 - 20 business days for all deliveries in the United States, and 15-30 business days for international orders. Please note some countries will be shipped faster than others.

How about custom and taxes – will I have to pay them?

To help all our customers, we have created all products to be tax-free in US dollars. However it means that you may be liable to pay for taxes and duties once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.